Shipping Policy

Welcome to KhamchaWorld.com. This Shipping Policy explains how we process, handle, and deliver orders placed through our website.
By making a purchase on our site, you agree to the terms described below.

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1. Business Details

Business Name: Dagha Fashion
Website: www.khamchaworld.com
Email: daghafashion@gmail.com
Phone: +91 84336 89101
Address: 296, Abdul Rehman Street, Mumbai - 400002, India

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2. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• If we experience a high volume of orders, processing times may be slightly delayed.
  We will notify you via email or phone if there is a significant delay.

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3. Shipping Methods and Delivery Time

We offer domestic shipping across India through trusted courier partners such as Blue Dart, Delhivery, DTDC, and India Post.

Delivery times are estimates and may vary depending on your location and courier service availability.

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4. Order Tracking

• Once your order is shipped, you will receive an email or SMS with a tracking number and a tracking link.
• You can track your shipment status on our website or the courier partner’s portal.

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5. Shipping Locations

• We currently ship across India.
• International shipping is not available at the moment, but we are working to expand globally soon.

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6. Incorrect or Incomplete Address

Please ensure that your shipping address, contact number, and pin code are entered correctly at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
If a parcel is returned to us due to a wrong address, reshipping charges will apply.

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7. Delays and Force Majeure

Occasionally, deliveries may be delayed due to circumstances beyond our control — such as weather conditions, courier delays, or government restrictions.
We will keep you informed in such cases and work with the courier to ensure timely delivery.

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8. Damaged or Lost Packages

• If your package arrives damaged or tampered, please refuse delivery and contact us immediately.
• In case your order is lost in transit, we will investigate with the courier and offer a replacement or full refund as per our policy.

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9. Return Shipping

If you wish to return a product, please refer to our Return & Refund Policy for detailed instructions.
Return shipping costs are the responsibility of the customer unless the product received is damaged or incorrect.

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10. Contact Us

For any shipping-related queries or assistance, please contact us at:

Dagha Fashion
📍 296, Abdul Rehman Street, Mumbai - 400002
📞 +91 84336 89101
📧 daghafashion@gmail.com